Step by step Procedure
First note down the CIF ids of both the customers for the joint account using the inquire option by using the modification after verification menu for the respective scheme.
- menu for modification after verification for SB accounts is CASBAM
- menu for modification after verification for RD accounts is CRDACM
- menu for modification after verification for MIS accounts is CMISAM
- menu for modification after verification for TD accounts is CMISAM
- menu for modification after verification for SCSS accounts is CSCAM
- menu for modification after verification for NSC/KVP accounts is CSCACM
After noting the CIF ids of both the customers in the counter PA login invoke the menu modification after verification menu then the system will show below
- Then in the next step select the function as modify and enter the account number as shown
- Click on Go and then in the next screen change the mode of operation to 012 and delete the related party 2 details as shown in the below figures
- Finally click on submit and verify the same in the supervisor login.
Step 2 :- Change the status of Second depositor CIF to Deceased
- In the counter PA login invoke the menu CMRC, make the second depositor status to Deceased, enter the date of death and finally submit the transaction.
- The same should be verified in the supervisor after that check the status of the account then the account should be of single account.